Please read these policies carefully, as they explain the terms and conditions under which we operate, here at Crop + Canvas.

Privacy Policy
At Crop + Canvas, we take our clients’ privacy very seriously. We collect and store only the personal information necessary to provide our services, and we never sell or share your information with any third party. We use industry-standard security measures to protect your information from unauthorized access or disclosure.

Contract Policy
By entering into a project with Crop + Canvas, you are consenting to be bound by the terms of these policies and procedures.

Payment Policy
All projects require a 50% deposit before work begins. The remaining 50% is due upon completion of the project. If a project extends over multiple months, we may require partial payment at certain milestones. We accept payment by credit card, PayPal, or wire transfer.

Project Timeline Policy
We provide an estimated timeline for each project based on the scope of work. We do our best to adhere to the timeline, but unforeseen circumstances can arise, causing delays. If a delay occurs, we will keep you informed and provide a revised timeline.

Revision Policy
We understand that revisions may be necessary to ensure our clients’ satisfaction. We provide up to two rounds of revisions for each project, free of charge. Any additional revisions may incur an additional fee.

Copyright Policy
All designs created at Crop + Canvas are unique and exclusive to each client. After final payment has been made, the designs are signed over to the client for full and complete ownership. See Portfolio and Website Policy below for our use-of-work agreement.

Termination Policy
Either party may terminate a project at any time for any reason. If a client terminates a project before completion, they will be responsible for payment for all work completed up to that point.

Abandoned Projects
A project will be considered abandoned if contact goes unresponded after 30 days. All work on the project will cease and the client will be responsible for payment for all work completed up to that point. A start-up fee may be applied to abandoned projects that are resumed after the 30 days.

Refund Policy
Refunds are not provided for completed projects. If a project is terminated before completion, a refund may be provided for work not yet completed, minus any expenses incurred up to that point.

Portfolio and Website Policy
Crop + Canvas reserves the right, unless otherwise specified, to add completed projects to our web portfolio and print material. The option will be given upon entering a contract with us.

If you have any questions, please do not hesitate to contact us.